Contact Us

Do you have any questions? Our customer service team is available by email six days a week.

Fill out the contact form below, and one of our representatives will reply within 24 hours on business days.

Customer Service Hours (CET)

Monday to Friday: 9:00 a.m. – 5:00 p.m. CET (3:00 a.m. – 11:00 a.m. ET)
Saturday: 9:00 a.m. – 1:00 p.m. CET (3:00 a.m. – 7:00 a.m. ET)
Sunday: Closed

Contact Information

📧 Email: support@cozyresidance.com

Cozy Residence
Segment 3
6921 RC Duiven
The Netherlands
(No visit or return address)

We're Here for You

We serve customers in the following countries:

• Germany, Austria, Switzerland
• United Kingdom
• United States, Canada, Australia
• Japan
• Spain, Italy, France

All inquiries are handled in English. We aim to respond to every message within 24 hours on business days.